​​​​​​​CSC Resources and Billing Rates

Fees and Payment Terms
The Computer Service Center (CSC) is a dedicated fund Division that is completely funded by customers. To comply with OMB Circular 2CFR 200, Code of Federal Regulations, the Controller's Office sets CSC billing rates in an effort to generate only the amount of revenue needed to cover operating costs and maintain our technology infrastructure. These expenses include but are not limited to:

•Hardware/Software Maintenance
•Hardware/Software Upgrades
•Personnel Costs
At the beginning of each month, billing statements are generated for services provided during the previous month. Resources and rates are detailed below under Resources and Billing Rates. Resource rates are reviewed and updated annually.

** Resource codes are line-item charges annotated on monthly billing statements.
 

RESOURCES AND BILLING RATES FOR FISCAL YEAR 2025

 

CODE RESOURCE  DESCRIPTION RATE
 UNIT OF MEASURE
100200
Folding and Sealing $39 ​Per Hour
300000
 Computer, Standard Configuration $540 Per Workstation
200100
 On-Premises Storage
 $0.10684 Per Gigabyte Per Day
​102000OPS Non-Standard Support Time (on-site)* $40 Per Hour - Weekend/Holiday – 2 Hour minimum
102010

Technical Services Non-Standard Weekday Support (on-call)*

 $20Per workday unit
102011 Technical Services Non-Standard Weekend Support (on-call)* $40 Per weekend/holiday unit
102012 Technical Services Non-Standard Work Performed Support* $100 Per Hour - 2-hour minimum
102020Applications Development Non-Standard Weekday Support (on-call)* $20 Per workday unit
102021​
​Applications Development Non-Standard Weekend Support (on-call)*
​$40
​Per weekend/holiday unit
201010
 Server Housing Rack Unit
 $12.85 Monthly Per Rack Unit  (+ One Time Set-up Fee TBD)
201000
 Server Housing Rack $350 Monthly Per Rack  (+ One Time Set-up Fee TBD)
900000
 Software Pass-Through Actual Cost of software
900001
 Hardware Pass-Through Actual Cost of equipment
101000
Applications Development $100 Per Hour
100000
 ​Print $11.00 Per 100 Pages
100100
 Special Forms Printed $.053 Per Page
200000
 Server CPU $7.07 Per GB Per Day
301000-301001​
Collaboration Applications
​Varies
​Per application​
500000-500010
​Platform Applications
Varies​​Per application​
​500100
​Decision Intelligence & Automation application
​Varies
Per application
​600000
​Luma Finance
​Varies
​​**As set forth in the 9/25/2023 billing rate memo
​600100
​Luma Budget
​Varies
​​**As set forth in the 9/25/2023 billing rate memo
​600200
​Luma Procurement
​Varies
​​**As set forth in the 9/25/2023 billing rate memo
​601000
​Luma Human Capital Management
​Varies
​​**As set forth in the 9/25/2023 billing rate memo
601100​
​Luma Payroll
Varies​​​**As set forth in the 9/25/2023 billing rate memo​

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   *   ​ On-call and On-site billed and compensated hours ultimately are determined by work required and Management discretion.

   **   Per agency, the sum of the Luma resources noted above will equal the total charge as outlined in the  9-25-2023 Billing Rate Memo.pdf


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